Order Fulfillment and Customer Policies

At Aces, we are committed to transparency and fairness in all our customer interactions. Our policies are designed to ensure that you have a clear understanding of how we handle every aspect of your membership, from purchase to delivery. Here’s what you need to know:

Delivery Policy
We aim to provide prompt and seamless access to our community. Following your membership purchase, details regarding how to access Aces will be emailed to you. This email will include your login credentials and a guide to help you get started with our platform. Please check your order confirmation for the expected timeline of delivery. For more information on how to access your subscription or if you encounter any issues, please contact our support team directly.

Cancellation Policy
We understand that circumstances may change, and we strive to be flexible to meet your needs. You can cancel your subscription to Aces at any time. To cancel, simply send us an email via our Contact page. Please note that any cancellation will take effect at the end of your current billing cycle, and you will retain access to Aces until that time.

Return Policy
Given the digital nature of our subscription, we do not offer returns of subscriptions once they are accessed, however if you’d like to cancel at anytime via our Contact page.